Daimler Trucks Gold Coast has been announced as the Daimler Truck Dealer of the Year for 2023. The big win was celebrated at a glittering event held at the Melbourne Cricket Ground last night.
Head of Daimler Truck overseas, Andreas von Wallfeld, and Daimler Truck Australia Pacific president and CEO, Daniel Whitehead, presented the award to Daimler Trucks Gold Coast general manager, Aaron Camilleri.
Whitehead said the Daimler Trucks Gold Coast team demonstrated a strong customer-focused approach that goes far beyond the sale of a new truck.
“Something that really stands out when you speak to Gold Coast customers is how much work the sales team will put into helping them build a truck specification that will best serve them best and give them an advantage in their field,” he said.
“Then there is the follow up support and servicing, which really is outstanding. It is at the level we normally see with smaller dealerships, who know all their customers by their first names.”
Daimler Truck Australia Pacific aftersales and network operations vice president, Antonio Briceño, said Daimler Trucks Gold Coast is setting a great example of putting its customers first.
“In such a strong dealership network, competition is always fierce. The Daimler Trucks Gold Coast team really excelled thanks to a customer-focus that is as strong in the parts section and the service workshop as it is in the sales offices,” he said.
The Gold Coast dealership achieved its Elite Support certification in 2022, representing an acknowledgement of a premium in-dealership experience with rapid diagnosis, quality work, consistent communication and optimised parts availability.
Daimler Trucks Gold Coast also took home the trophy for the Freightliner Metro Dealer of the Year for 2023. Daimler Trucks Townsville took out the Freightliner Regional Dealer of the Year award as well as the Mercedes-Benz Trucks Regional Dealer of the Year award.
The Mercedes-Benz Trucks Metro Dealer of the Year title was presented to Daimler Trucks Somerton. Daimler Trucks Sunshine Coast won the Fuso Regional Dealer of the year, while STM Trucks and Machinery was announced the Fuso Metro Dealer of the Year.
Mercedes-Benz Trucks individual awards
2023 Rookie of the Year – Mitchel Buckman (Daimler Trucks Albury)
2023 Sales Person of Year – Jamie Mammoliti (Daimler Trucks Somerton)
2023 Service Manager of the Year – Lee Atkinson (Daimler Trucks Sunshine Coast)
2023 Parts Manager of the Year – Malik Rehman (Daimler Trucks Wagga)
Freightliner individual awards
2023 Rookie of the Year – Jonathan Hamilton (Daimler Trucks Gold Coast)
2023 Sales Person of Year – Duane Schranz (Daimler Trucks Adelaide)
2023 Service Manager of the Year – John Herring (Daimler Trucks Albury)
2023 Part Manager of the Year – Ben Brodie (Daimler Trucks Perth)
Fuso Truck and Bus individual awards
2023 Rookie of the Year – Tessa Johnstone (Fuso Adelaide)
2023 Sales Person of the Year – Leon Benivento (Daimler Trucks Huntingwood)
2023 Service Manager of the Year – Sam Bruin (STM Trucks and Machinery)
2023 Parts Manager of the Year – Lee Baker (Daimler Trucks Sunshine Coast)
Daimler Truck financial services awards
2023 Daimler Financial Guild Dealer of the Year – Light/Medium Duty – Tristan Keys (Daimler Trucks Adelaide)
2023 Daimler Financial Guild Dealer of the Year – Heavy Duty Commercial – Anthony Montgomery (Daimler Trucks Gold Coast)
Elite support awards
Elite Support Rookie CIC of the Year – Jody Mills (Cable Price)
Elite Support CIC of the Year – Ronnie Ootink (Daimler Trucks Toowoomba)
Elite Support S5 Audit of the Year Award – Erin Cairns (Daimler Trucks Townsville)
Elite Support CI Event of the Year Award – Emily Edwards (Daimler Trucks Kempsey)
Article with thanks to Big Rigs