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Roadside Assistance

When am I covered by Roadside Assistance?

Mercedes-Benz Trucks Roadside Assistance is available to all customers and across all vehicle models, 24 hours a day, 365 days a year. Customers are covered by our Roadside Assistance for the duration of their new vehicle and parts warranty, providing it is a manufacturing defect or the failed part is covered under your Mercedes-Benz Service Plan. Beyond that, we continue supporting our customers on a pay per service basis.

Roadside Assistance Hotline: 1800 033 557

Freightliner Roadside Assistance Program

NEED A LITTLE HELP? Freightliner Roadside Assistance program is a concierge service helping customers handle unexpected downtime with 24/7/365 support. If you need after hours and weekend roadside support, Freightliner Roadside Assistance program could be the solution for you!

For Roadside Assistance members, this program provides help in the following areas, but not limited to:

  • Tire events
  • DOT related issues
  • Fuel assistance
  • Tow services
 

If a repair cannot be handled on the side of the road, a helpful and friendly agent will arrange for a tow to a Freightliner dealer/distributor or to the customers preferred location. Our DTNA dealer and distributor network knows your vehicle and can get your vehicle back up and running quickly.

For Emergency Roadside Assistance, please call 1800 033 557.

There when you need us most, Daimler Trucks Gold Coast Fuso’s Roadside Assistance Hotline is a 24/7 service that is committed to keeping you on the road following a breakdown or accident. Delivering emergency support in both regional and metropolitan centres, the service works in partnership with our national dealer network to ensure a priority turnaround.

Roadside Assistance Hotline: 1800 033 557

Daimler Trucks Gold Coast - Burleigh